FAQ

The customization process starts with understanding your specific needs, including the types, colors, materials and sizes of green plants and flowers. Our team will work with you to determine the design and provide detailed mold quotations and product quotations. Once the sample is confirmed, we will start mass production, and the production cycle depends on the complexity of the project. Our mold production cycle is usually 30 days, and the product can be delivered within 45-60 days. High-quality customized artificial plants and flowers.

Our artificial plants and flowers are made of high-quality materials, such as silk, EVA and other durable fabrics, and we strictly follow the quality control process to ensure that each product meets your requirements. In addition, we use advanced production technology to ensure that the plants look realistic and have a long service life.

Yes, we do offer eco-friendly options that use sustainable materials, including recycled plastics and biodegradable fabrics. We are committed to reducing our environmental impact while providing beautiful, realistic custom artificial plants and flowers.

We offer flexible MOQ support with no fixed minimum order requirement. Whether you need samples or large-scale production, we can accommodate your needs. Tiered pricing is available for bulk orders to help you achieve cost-effective procurement.

We are more than happy to provide you with several free samples so that you can personally see the details of the quality, color and workmanship of the products to better understand our products. We believe that through the display of samples, you can feel the strength of our factory and the intention of the product, and then establish trust in us, and carry out more in-depth cooperation with us. However, if the sample needs to be customized for mold opening, then this part of the mold opening costs need to be borne by you.

Our factory is an ISO certified factory and is able to provide ISO 14001 Environmental management system certificate. In addition, our artificial plant products are also tested and certified by SGS. This shows that our products meet international standards in terms of quality and environmental protection, ensuring the safety and reliability of our products.

Our factory's regular lead time is 45-60 days to ensure product quality and stability of the production process. For customers with special needs, we offer expedited service, which can be completed within 45 days. The delivery time will be adjusted according to the order quantity. We will communicate with customers according to the actual volume of the order and make the most appropriate delivery plan to meet the needs of customers.

Our factory adopts the method of bill of lading payment, that is, after the goods are ready and the customer confirms that they are correct, we will issue the bill of lading, and the customer will pay according to the bill of lading. This method of payment can ensure the security of the transaction and the interests of both parties. We will also flexibly negotiate other possible payment plans according to the specific needs of customers and cooperation.

Our factory attaches great importance to packaging, and adopts the packaging method of large boxes and small boxes to ensure the safety of products during transportation. Our packaging is carried out in strict accordance with international standards and will not exceed the specified volume and area to meet the requirements of different transportation channels. In addition, our packaging has also been professionally tested for safety and anti-drop, which can effectively resist the bumps and shocks that may occur during transportation, ensuring that samples and bulk goods are in good condition when they reach the customer. We always put the safety packaging of products in the first place, and strive to provide customers with the most reliable protection.

Our factory is located in Xuzhou City, Jiangsu Province with beautiful scenery and convenient transportation. It not only has a good industrial foundation and a perfect supply chain system, but also provides great convenience for our production and logistics. We welcome new and old customers to visit our factory, visit our production environment and process, and discuss cooperation matters together.

Our custom artificial plants and flowers are designed to be durable and made of high-quality materials that are resistant to UV rays, moisture, and wear and tear. When used indoors, they will last for many years; when used outdoors, they are equipped with an anti-UV coating to extend their lifespan. Regular cleaning can further extend the beauty of the plants.

Our factory attaches great importance to after-sales service. Of course, when we leave the factory, we will definitely carry out quality testing to ensure that it is qualified before sending it out. If the product has quality problems, we will provide corresponding after-sales service to ensure that customers can use the product normally. We advise customers to check the product immediately after receiving it and to contact us as soon as possible if they find a problem so that we can help in a timely manner.